Terms of Service

Last updated: June 3, 2026

Welcome to Donanova. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

1. About Us

Donanova
Amtweg 23, 7077 AL Netterden, Netherlands
Phone: +31699233163

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

3. Products & Pricing

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. All prices are displayed in EUR and include applicable taxes where required by Dutch law.

4. Orders & Contract

Placing an order constitutes an offer to purchase. A binding contract is formed when we confirm your order by email. We reserve the right to refuse or cancel any order at our discretion.

5. Payment

Payment must be made in full at the time of purchase. We accept major payment methods as displayed at checkout. All transactions are processed securely.

6. Shipping

Orders are processed within 2 business days. Delivery typically takes 3–5 business days. For full details, please refer to our Shipping Policy.

7. Returns & Refunds

You have the right to return items within 14 days of receipt. Refunds are processed within 7 days of receiving the returned item. For full details, please refer to our Refund & Return Policy.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Donanova and may not be reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Donanova shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.