Privacy Policy

Last updated: June 3, 2026

Donanova ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Who We Are

Donanova
Amtweg 23, 7077 AL Netterden, Netherlands
Phone: +31699233163

2. What Data We Collect

We may collect the following personal data:

Name, email address, phone number, and billing/shipping address
Payment information (processed securely — we do not store card details)
Order history and purchase behaviour
Device and browsing data (via cookies)

3. How We Use Your Data

We use your data to:

Process and fulfil your orders
Communicate with you about your orders
Send marketing communications (only with your consent)
Improve our website and services
Comply with legal obligations

4. Legal Basis (GDPR)

We process your data on the following legal bases: performance of a contract, compliance with legal obligations, and legitimate interests. Where required, we will ask for your explicit consent.

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as payment processors, shipping carriers, and IT service providers — solely to fulfil your order and operate our store.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at the details below.